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Release Notes - 5/8/2017: Introducing Owner Role, Navigation Updates, Usage Reporting Enhancements
*Note: Historical release notes may not completely match the settings or interface of the current platform.
This release includes the following:
- Addition of the Organization Owner User role and product area
- Clarification and grouping of department-specific functions
- Notification emails can be set at a department level - previously these were for the entire organization
- Enhanced usage reporting
- Ability to preview available numbers when creating new users
Department Administrator Product Area
Features available to Department Administrators have been centralized under a menu item, named for the department. This includes user management and usage for the department, templates, notification emails, and import/export utilities.
Organization Owner Product Area
Features available to Organization Owners have been centralized under the "Organization" menu item. This includes account details, usage reporting across all departments, the ability to manage users, and access to API settings.
Enhanced Usage Reporting
Usage reporting now includes unread messages and date filters. If a user is an Organization Owner, enhanced reporting also includes a view into usage of all departments.
Number Preview
When creating a new user, a list of available numbers in the desired area code and prefix will be shown along with their location, before committing to a number.
