Release Notes-Contact Conversation History

Would you like to see all conversations that a contact has had within your team? 

Conversation history provides a view of all message activity that has occurred for an individual contact (incoming and outgoing messages) within a team. Users can view a timeline of message activity to be able to easily identify each user/team member that has corresponded with the contact, the message content and date/time for an overall look into that contact's texting history. 

Learn more in the video below!