Update Mobile Number

Overview

Each student record in Cadence is required to have a unique identifier (stored as the MobileNumber). There are two ways that Department Admins or Organization Owners can update this field on existing student records.


To Update Records One at a Time

1. Navigate to Students > Search.

2. Search for the student you would like to update, click the dots to the right of the record, and select [Edit] from the drop-down menu.

3. Enter in the new mobile number and click [Update].

Note: You can also update the StudentId from this screen.


To Bulk Update Mobile Numbers

1. Navigate to "Department Name" > Data Management > Mobile Number Update.

2. Prepare a file (Excel file preferred) that includes the following columns and corresponding student data: CurrentMobileNumber, NewMobileNumber.

3. Copy the data (including the header row) and paste it into the text box provided. Up to 5,000 records can be updated at one time.

4. Click [Update] to bulk update the records.

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