Mongoose Cadence Knowledge Base
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FAQ

Frequently asked questions from our clients

  • Text Message Templates
  • A2P Campaign Registration
  • Bulk Actions and Managing the Messages Area
  • Toll Free Sending - FAQ
  • How do I add/edit user(s) in a Shared Inbox?
  • Smart Messages - Best Practices and FAQ
  • What is a segment?
  • When to Use Automated Text Messages
  • Integration Options
  • Getting Started: In Product Training
  • How do I validate the phone numbers of contacts I have already imported?
  • Message Identification Tags - Best Practices and FAQs
  • Delete Contacts
  • Tips for Using Cadence for Critical Communications
  • Can I edit or delete a scheduled message?
  • Quiet Hours-Why can't I send text messages between 10pm-6am?
  • Messages-How does Cadence determine which inbox a message goes into?
  • Why are my outgoing messages showing up in my inbox?
  • Does Cadence support multiple languages?
  • If a contact opts-out of texting, is the contact opted-out across all teams?
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Categories

  • API Integration
  • Automation
  • Campaigns
  • Client Success and Best Practices
  • Connect Integration
  • Ellucian Recruit Integration
  • Ethos Integration - Banner
  • Ethos Integration - Colleague
  • FAQ
  • FTP Integration
  • Guides
  • Manual Data Imports
  • Radius Integration
  • Raiser's Edge NXT Integration
  • Release Notes
  • Salesforce Integration
  • Segments
  • Shared Inboxes
  • Single Sign-On
  • Slate Integration
  • Toll Free Sending
  • Workday Integration
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