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FAQ
Frequently asked questions from our clients
- Tips for Using Mongoose for Critical Communications
- Getting Started: In Product Training
- Messages-How does Mongoose determine which inbox a message goes into?
- A2P Text Message Compliance
- A2P Compliance-Collecting Opt In
- Bulk Actions and Managing the Messages Area
- Conversation Intelligence FAQs
- Smart Message vs Auto Reply
- Smart Messages - Best Practices and FAQ
- WhatsApp Messaging FAQs
- When to Use Automated Text Messages
- Why am I seeing "0 Recipients" when I've selected contacts?
- Can I send a clickable hyperlink or hashtag in a text?
- Can I tell if a recipient read or opened my text message?
- Can I edit or delete a scheduled message?
- Delete Contacts
- Do I need to install software to use Mongoose?
- Does Mongoose have an auto-reply feature?
- Does Mongoose still send messages to mobile phone numbers that are on national "Do Not Call" lists?
- Can I text internationally?