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FAQ
Frequently asked questions from our clients
- Conversation Intelligence FAQs
- Smart Message vs Auto Reply
- Smart Messages - Best Practices and FAQ
- WhatsApp Messaging FAQs
- When to Use Automated Text Messages
- Why am I seeing "0 Recipients" when I've selected contacts?
- Can I send a clickable hyperlink or hashtag in a text?
- Can I tell if a recipient read or opened my text message?
- Can I edit or delete a scheduled message?
- Delete Contacts
- Do I need to install software to use Mongoose?
- Does Mongoose have an auto-reply feature?
- Does Mongoose still send messages to mobile phone numbers that are on national "Do Not Call" lists?
- Can I text internationally?
- Does Mongoose support multiple languages?
- Does sending a text to multiple contacts start a group message?
- Getting Started: In Product Training
- How do I add/edit user(s) in a Shared Inbox?
- How do I find and fix import errors?
- How do I integrate text messaging into my institution's website?