FAQ
Frequently asked questions from our clients
- Getting Started: In Product Training
- How do I add/edit user(s) in a Shared Inbox?
- Smart Messages - Best Practices and FAQ
- How do I validate the phone numbers of contacts I have already imported?
- Integration Options
- Bulk Actions and Managing the Messages Area
- Message Identification Tags - Best Practices and FAQs
- Delete Contacts
- Tips for Using Cadence for Critical Communications
- Can I edit or delete a scheduled message?
- Quiet Hours-Why can't I send text messages between 10pm-6am?
- Messages-How does Cadence determine which inbox a message goes into?
- Why are my outgoing messages showing up in my inbox?
- High Speed Sending - FAQ
- Does Cadence support multiple languages?
- If a contact opts-out of texting, is the contact opted-out across all teams?
- Does sending a text to multiple contacts start a group message?
- Auto Reply FAQs
- When to Use Automated Text Messages
- Smart Message vs Auto Reply