FAQ
Frequently asked questions from our clients
- Bulk Actions and Managing the Messages Area
- What is the difference between SMS and MMS messaging?
- What should I use for my Cadence password?
- How do I create a template?
- When will my text messages be sent?
- When is the best time to send a text?
- Can I change a contact's user assignment in Cadence?
- What is a segment?
- Can I send a clickable hyperlink or hashtag in a text?
- Delete Contacts
- How to get started
- What is the recommended length of a text message?
- Does sending a text to multiple contacts start a group message?
- What happens when someone calls my virtual number?
- Do I need to install software to use Cadence?
- Does Cadence have an auto-reply feature?
- Does Cadence still send messages to mobile phone numbers that are on national "Do Not Call" lists?
- How do I integrate text messaging into my institution's website?
- Is there a file size limit for MMS/picture messages I receive?
- Is there a limit on the length of a field in data imports?