Release Notes - Messages Area Redesign

Messages Area Redesign

The Messages area has been redesigned to help you better manage your text conversations and save you time. With an emphasis on efficiency, viewing messages, organizing conversations, and replying to text messages has never been easier.

  • You can now access an individual conversation in a combined view, side-by-side, with your other messages in either the Inbox or Archived area
  • New in-conversation actions can be completed such as archiving the conversation, marking the conversation as read/unread, or viewing contact details
  • Conversations can now be sorted from oldest to newest or newest to oldest
  • Replying within a conversation will no longer automatically send the conversation to the Archived area, allowing you more control over which conversations remain in your inbox
  • This redesign applies to both personal and shared inboxes


Release Documentation

Bulk Actions and Managing the Messages Area

Conversation View and Text Responses


Release Video

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