Texting Templates for Student Success
Overview
Templates allow teams to have and use a set of pre-created messages that can be easily inserted when composing a text message. Templates not only help save time but help maintain consistency of messages across your team.
Texting templates also:
- Promote using proven best practices
- Ensure clear, engaging communication
- Increase efficiency while communicating with students
Learn more about using templates and click here to see all of our texting templates for student success!
New Students & Check-Ins
Gauging First Week
> Friday of First Week
Hi <First Name>
this is
<User First Name>
from the Office of Student Retention. How was your first week? Could you let us know with an emoji or GIF?
Mid-Term Check-In
> Midterms
Hi <First Name>
it’s
(Advisor Name) from
(Major/Academic Advising). Wanted to wish you good luck on your midterms. Is there anything I can help with? You can reply “STOP” at any time to stop receiving these messages.
Advising Appointment
> Advising/Registration Period
Hi <First Name>
it’s
(Advisor Name) from
(Major/ Academic Advising). It’s time to start preparing for the next semester. When can we meet to register you for classes?
Housing & Parking
Housing Forms
> 2-4 Weeks Prior to Deadline
Hi <First Name>,
it’s
<User First Name>
from
(Residence Life/Housing). We had you listed as living on campus for next semester, but we’re missing some updates. Can you give me a call or text me back so we can review what we still need?
Parking Forms
> 2-4 Weeks Prior to Deadline
Hi <First Name>,
it’s
<User First Name>
from
(Business Office/Bursar). We had you listed as living off-campus and in need of parking for next semester, but we’re missing some updates. Can you give me a call or text me back so we can review what we still need? Reply “STOP” to this message if you’d no longer like to receive our texts.
Reminders
Missing Requirements
> End of Term
Hi
<First Name>,
This is
<User First Name>
, your academic advisor. I noticed that you did not
(Schedule Correct Course/Complete Degree Requirement). Do you need help with this? I’m here to help and want to make sure you graduate on time. Please let me know.
Financial Hold
> 1 Week Prior to Registration
Hi <First Name>,
it’s
<User First Name>
from (
Bursar’s Office/ Academic Advising/Retention). Registration is coming up and you have a financial hold. We want to make sure you can secure classes for next semester. Can I help with any arrangements?
Registration Reminder
> 48 Hours Prior to Registration
Hi <First Name>,
it’s
<User First Name>
from
(Bursar’s Office/ Academic Advising/Retention). Registration is coming up on
(Day/Date/Time). Did you have any questions? Do you have your registration link and information? If you’d like to no longer receive these message, reply “STOP.”
TEXTING TIP:
We recommend following compliance best practices and reestablishing consent with students that may not have received texts from your office before.
Events
Networking/Mentoring
> 2-4 Weeks Before Event
Hi <First Name>
it’s
<User First Name>
from
(Advising/ Retention/Career Center/Alumni). We have a
(Networking/ Mentoring Event) on
(Day/ Date/Time). There’s so much to learn from
(School Name) alums, and we’d love to host and connect you. Would you like to confirm your attendance?
Event Evaluation
> Within 48 Hours Post-Event
Hi
<First Name>,
it’s
<User First Name>
from
(Advising/Retention/Career Center/Alumni/Student Life). Thank you so much for attending
(Workshop/ Event)! We want to make sure our
(Workshops/Events) are valuable. Using an emoji or GIF, could you tell us what your experience was like?
.png){kind=logo}