OptedOut Import Field
Contact records can be imported into Cadence with a specific opt out status in the OptedOut field. Accepted values for this field include:
- "yes", "true", "y", "1" to opt a contact out of texting
- "no", "false", "n", "0" to opt a contact in to texting
If the OptedOut field is not included when a contact record is imported for the first time, Cadence will automatically opt that contact in. If a contact is imported into Cadence without a value in the OptedOut field, Cadence will retain what has already been imported in the field for that contact record.
Note: Each contact's opt out status is stored in Cadence on a team-by-team basis.