.png){kind=logo}
FAQ
Frequently asked questions from our clients
- Message Identification Tags - Best Practices and FAQs
- Can I edit or delete a scheduled message?
- Quiet Hours-Why can't I send text messages between 10pm-6am?
- Messages-How does Cadence determine which inbox a message goes into?
- Why are my outgoing messages showing up in my inbox?
- Does Cadence support multiple languages?
- If a contact opts-out of texting, is the contact opted-out across all teams?
- Does sending a text to multiple contacts start a group message?
- Can I text internationally?
- Is there a limit on the length of a field in data imports?
- When is the best time to send a text?
- Why can't I send a video or PDF with MMS?
- What happens when someone calls my virtual number?
- Can I change a contact's user assignment in Cadence?
- If I replace an existing user's account information with a new user's information, does Cadence retain contacts and messages connected to the account?
- Can I send a clickable hyperlink or hashtag in a text?
- What is the difference between SMS and MMS messaging?
- Why can't I find a contact in Cadence?
- What should I use for my Cadence password?
- When will my text messages be sent?