FAQ
Frequently asked questions from our clients
- Do I need to install software to use Cadence?
- Does Cadence still send messages to mobile phone numbers that are on national "Do Not Call" lists?
- How do I integrate text messaging into my institution's website?
- Is there a file size limit for MMS/picture messages I receive?
- Can I use Cadence to send emergency alerts?
- How should I handle inappropriate text messages?
- Can I query Cadence contact records to identify records that only contain a mobile number?
- Why am I seeing "0 Recipients" when I've selected contacts?
- What happens if I receive a spam text message?
- Can I tell if a recipient read or opened my text message?
- Can I view my import history?
- How is using a short code to text contacts different than using a full phone number?